Toggle the VPN to off, and the VPN will automatically re-enable to “On”. Resolution 3 On the iOS device protect by Net Nanny, open Settings, then General, then VPN. Important: Disabling or changing this setting will break internet connectivity for the protected device. Tap on the App name and make sure the “Allow Location Access” is set to “Always”. Scroll down to the Net Nanny Child App this is named “NN”. Resolution 2 On the iOS device protected by Net Nanny, open Settings -> Privacy -> Location Services. The simplest way to leave the App running in the background is to open the Net Nanny App, then simply open another App and continue using the device normally. Closing the App will disable Internet access until the App is re-opened. Do not swipe the Net Nanny Child App away or close it. Important note: For iOS devices, the Net Nanny Child App must remain running in the background for the Internet to continue to work correctly. If it has stopped, please start it and check to see if the Internet is now working. Resolution 1 (most common) Verify that the Net Nanny child app is running. Typically this is resolved by one of the 3 actions listed below ![]() ![]()
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